Archive for the ‘Contractors’ Category

My final opinion on Rising Sun Pools and my review update. Today is May 28th, 2011 and our pool, yard, landscaping, fence, etc is 100% finished! We actually have a huge group coming over this afternoon to swim and cook out. This blog is still in the works, if you notice at the very bottom I quit updating it a few months ago. I plan to finish putting up all my pictures and information ASAP for all of you wanting a pool in your backyard. I’ve spent over two years researching pool builders in Raleigh, I’ve interviewed 10 or more pool builders, called their office with annoying questions to see how they react, etc. I even called up every swimming pool builder in Raleigh acting like I had no idea about swimming pools to see if they would try and take advantage of me. Rising Sun Pools did a great job on my pool, worked with me on payments, fixed problems I had and helped me out with every aspect of my pool build. I did use all the contractors on their hand out sheet and I only ran into a few problems I wanted to mention.

- Always make sure your aware of the EXACT cost of the swimming pool install at all times. I went way over budget and most of the final bill comes AFTER the pool is complete. Get a fully itemized copy of everything before you even start work. Remember that your patio, electric and everything else is an EXTRA cost when installing the pool so make sure to price all that out before the work begins.

- Capital City Curb and Gutter did a great job on my patio and pool wall, but they are sometimes VERY hard to get in touch with. Also they will schedule dates to come out, won’t show up at all and won’t call to tell you. I had many appointments setup when nobody showed up or called me. This actually happened about 4 times over the entire period I worked with them. They have good prices, the guys are super nice, but the lack of communication and missing appointment times and failure to get in touch with us really hurts these guys.

- Rising Sun Pools has the most experience out of ANY swimming pool installer in Raleigh (that I interviewed). They also handle problems well, treat you with respect and help you in all areas of your install. If I had to do it all over again I would choose Rising Sun Pools as my installer again. I would also use every contractor I mentioned below in my blog (even tho Capital City was so hard to communicate with).

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Rising Sun Pools Review

Posted: August 15, 2010 in Contractors
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Rising Sun Pools Review – August 8, 2010

I’m currently in the process of installing my in ground pool & I selected Rising Sun Pools in Raleigh, NC to do the install. I’m not paid by this business and I was not asked to write this review…….. I’m simply documenting the entire process to help other families in Raleigh and the Triangle who are thinking of installing a new pool. I’ll take you through the entire process and tell you everything I experienced with the company and their workers. So take some time and start reading and enjoy the images and information.

Please keep in mind that I always contact 6 – 12 companies before I do any type of work. I get estimates, read online reviews, check the BBB for complaints and then compare all the information before I sign anything. I hope my months of research will do you some good.

Now let’s get started with my Rising Sun Pools Review.  =)

My Rising Sun Pools Review starts off with me removing trees from my yard. I had about 8 different estimates for this project and Leaf & Limb Tree Service had the best estimate and customer reviews. It took them a day to remove the trees and they mulched them back on the yard instead of hauling anything off. I hired a few guys off CraigsList to rake up the ground cover and move it deep into the woods the following week. Click Here for my full Rising Sun Pools Review.

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Rising Sun Pools Review
Now that your pool has to sit for 3 or 4 weeks you can get the electricity installed. I highly suggest you use the recommended contractor Rising Sun suggest – Harte Electric -Click Here.

Rising Suns installer will give you a general estimate for this at around $1500 – $1800 I believe. Remember, that this is an EXTRA cost outside your pool installation cost. Also because your acting as your own contractor you can hire any electrician you want, but they need to know what they are doing as this has to be inspected by the city.

Mr Harte came out and talked to me about my pool install. I let him know of my future plans for a pool house, slide & waterfall. I also told him about some issues I had with my home electricity so he could fix those as well. I’m a nut during Christmas and my power always goes out due to my Christmas decorations so I had him install some new circuits and plugs in the front of our home. I also had him change the location of a reset switch from under the home to the outside wall. We also spoke about doing patio lights, tree lights, landscape lights and more. They can do it all and their workers are VERY polite and do a great job.

Once your happy with the price and what you need done the electricians will come out to your home. They start by digging a huge trench from your current electrical box on the side of your home to your pool. They then run the electrical wiring and pipes in the ground. Then they run a copper ground wire around the pool and attach it to the pool in 4 places. They also ground your diving board stand and pool rails, this keeps you from getting shocked.  =) Once that’s complete they leave everything as is and leave for the day because the city inspector has to come out and pass the install.

If the install passes (mine did) they will come back out a few days later and back fill the holes. They also connect your pool command model (the brain), your pumps, filter, plugs, etc. After that is complete you get to sit and wait again for the patio deck guys.

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Last night around 3am a huge thunderstorm rolled through and dumped about 4 inches of water on us. You can see from the pictures the dirt sure did settle more or maybe wash away, lol. The actual pipes that come up out of the ground to my pumps are twisted a bit, they don’t line up anymore. The inside of the pool floor also looks a little rough. I also have a good 4 feet of water in the deep end. I’m going to Email Jon from Rising Sun Pools right now and see what he says about what needs to be fixed, etc.

So the bottom of the pool being a little messed up from the rain and the other issues I had are no problem from what they tell me. Here is the response I got back from Rising Sun Pools.

“The bottom is formed out of vermiculite. It is a pliable material that hardens over time and is very easily re-troweled and smoothed out before the liner goes in. The day of the liner install they will complete any bottom repairs that are needed. No worries we deal with it all the time.“  They also told me all the other issues are normal and will be fixed by final installation.

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