My final opinion on Rising Sun Pools and my review update. Today is May 28th, 2011 and our pool, yard, landscaping, fence, etc is 100% finished! We actually have a huge group coming over this afternoon to swim and cook out. This blog is still in the works, if you notice at the very bottom I quit updating it a few months ago. I plan to finish putting up all my pictures and information ASAP for all of you wanting a pool in your backyard. I’ve spent over two years researching pool builders in Raleigh, I’ve interviewed 10 or more pool builders, called their office with annoying questions to see how they react, etc. I even called up every swimming pool builder in Raleigh acting like I had no idea about swimming pools to see if they would try and take advantage of me. Rising Sun Pools did a great job on my pool, worked with me on payments, fixed problems I had and helped me out with every aspect of my pool build. I did use all the contractors on their hand out sheet and I only ran into a few problems I wanted to mention.
- Always make sure your aware of the EXACT cost of the swimming pool install at all times. I went way over budget and most of the final bill comes AFTER the pool is complete. Get a fully itemized copy of everything before you even start work. Remember that your patio, electric and everything else is an EXTRA cost when installing the pool so make sure to price all that out before the work begins.
- Capital City Curb and Gutter did a great job on my patio and pool wall, but they are sometimes VERY hard to get in touch with. Also they will schedule dates to come out, won’t show up at all and won’t call to tell you. I had many appointments setup when nobody showed up or called me. This actually happened about 4 times over the entire period I worked with them. They have good prices, the guys are super nice, but the lack of communication and missing appointment times and failure to get in touch with us really hurts these guys.
- Rising Sun Pools has the most experience out of ANY swimming pool installer in Raleigh (that I interviewed). They also handle problems well, treat you with respect and help you in all areas of your install. If I had to do it all over again I would choose Rising Sun Pools as my installer again. I would also use every contractor I mentioned below in my blog (even tho Capital City was so hard to communicate with).